Frequently Asked Questions
1. About CS Education
What is CS Education?
 CS Education Blacktown is a private tutoring centre based in Blacktown, NSW.
We support primary and secondary students with a focus on selective school preparation, OC test preparation, English writing, Scholarship preparation and core academic subjects. Our motto — Anytime, Anywhere, Always — reflects our commitment to being there for our students whenever they need support.
What year levels do you teach?
 We offer programs for Years 1 through 12, including specialised classes such as OC preparation (Years 3–4), Selective Test Training (STT, Years 4–5) and Writing programs as well as High School subjects. Level groupings are reviewed each term to ensure students are placed at the most appropriate level.
Where are you located, and what are your office hours?
 We are located at Level 1, 19 Campbell St, Blacktown NSW 2148,
directly accessible from Blacktown Station and the bus interchange.
Our office hours are Tuesday, Thursday & Friday: 2:00 pm – 8:00 pm and Saturday: 9:00 am – 5:00 pm. For after-hours enquiries, please call on 0493 399 110.
2. Enrolment & Class Placement
How do I enrol my child?
You can enrol in three ways:
• Call us on 02 9621 7711 or 0493 399 110 to book an appointment.
• Send an enquiry through our website or email.
• Visit our office during office hours and speak with our team.
New students typically complete a free assessment to ensure they are placed in the most suitable class.
 Is there an assessment placement test?
Yes, most new students complete an assessment before joining a class.
This helps us understand your child's current level and pair them with the right group.
The assessment is free and usually takes at least one hour.
When can my child start?
Students can join at any time during the term, although the start of a term is ideal
so they don't miss foundational content. If your child joins mid-term, we will adjust
he fees on a pro-rata basis where appropriate.
How big are the classes?
Class sizes vary by program but typically range from 2-10,
small enough for individual attention while still allowing collaborative learning.
Can my child change classes during the term?
Yes. If you feel the class is not the right fit, please speak with our office.
We will work with you to find a better match — whether that is a different level, time slot, or program.
3. Fees & Payments
How much are the fees?
Tuition is charged per week, with a separate material fee per term. Fees may be adjusted
at the start of each term. Please refer to your invoice for the exact rate that applies to your child.
How and when do I pay?
 We issue invoices at the start of each term, and the due date is stated clearly on every invoice.
Pay by the early bird deadline to receive a discount — please note this deadline is firm and
cannot be extended. Bank transfer, Cash and card payments are also accepted.
Can I pay weekly or monthly instead of per term?
Yes. 'Term payment is preferred to qualify for sibling and OC discounts.
However, fortnight direct debit payment may be available — please ask the office.
What is your refund policy?
Under no circumstances will refunds or credits be given for absences due to sickness or
school activities etc. as online lecturing is provided through csonlineschool.com.au
- administration fee of $100 is charged. If refunds are given before embarking on a course.
Otherwise, credit will be given to the next term or for a different course.
4. Discounts
What discounts are available?
We offer the following standard discounts:
• Sibling: 15% off tuition (with full term payment)
• OC School Students: 30% off tuition for WEMT or STT classes (with full term payment)
Note: Discounts apply to tuition only, not the material fee.
They cannot be combined except at the office's discretion.
How do I claim a sibling discount?
 Sibling discounts are applied automatically once both (or more) children are registered
with us under the same family. Please make sure all your children's enrolment records list
the same parent contact, so our system links them correctly.
If you think a discount has been missed, contact the office and we'll review the invoice.
Are sibling discounts available for non-tuition items?
 No. Discounts apply to tuition only. Material fees, Holiday Course flat fees,
and any external assessment fees are charged in full.
5. Our Programs
Regular Tuition (Y1 – Y12)
Our regular weekly tuition covers Mathematics, English, Writing, General Ability & Thinking Skills
— the core areas tested in selective school exams. Lessons combine textbook work,
in-class practice, and homework with weekly feedback.
OC (Opportunity Class) Preparation
The OC program is designed for Year 3 and Year 4 students preparing for the Opportunity Class Placement Test, which determines entry into NSW Year 5 OC classes. Our curriculum covers
Reading, Mathematical Reasoning, and Thinking Skills.
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We recommend starting OC preparation at the beginning of Year 3 to allow sufficient time
to build strong foundations before the Year 4 test.
STT (Selective Test Trial)Â
Selective Test Trials prepares Year 5 and Year 6 students for the NSW Selective High School Placement Test. Our STT classes cover Reading, Mathematical Reasoning, Thinking Skills, and Writing all aligned with the latest test format.
Are STT classes more intensive than regular classes?
Yes. STT classes typically include more practice papers, timed test conditions, and
dedicated test-taking strategy sessions. Students should expect minimum 2 hours of weekly homework in addition to class time.
 What does the Writing program cover?
Our Writing program develops creative writing, persuasive writing, and analytical writing skills
— all critical for selective tests, school assessments, and future high school English.
Each lesson includes a writing task with detailed feedback from the teacher.
6. Homework & Assessments
Is homework given every week?
Yes. Weekly homework reinforces what is taught in class and is essential for steady progress.
Time required varies by year group and program.
How is homework checked?
We review homework every week. Individual feedback is given on writing tasks and harder questions.
How often are tests held?
Most classes have term test commencing from week 7.
Will I receive my child's test results?
Yes. We provide written feedback after each major term test, including a score breakdown,
strengths, areas for improvement, and recommended next steps. For OC/STT students, we also benchmark against historical entry cut-offs. Parents can check the report vis csonlineshool.com.au
 Can I request extra practice materials?
Absolutely. Speak with the office, and we can recommend or supply additional practice
— particularly in the lead-up to OC/STT tests.
7.  Communication with Parents
How do I get in touch with my child's teacher?
We are available before and after class for short discussions. For longer conversations,
please book a time through the office. We also schedule formal term test interviews each term.
How will I be notified about important updates?
We use a combination of channels:
• SMS / phone for urgent or time-sensitive notices
• email for regular updates, term schedules, and reports
• Printed notices handed out in class
• Notices on our website and at the front deskÂ